Address: | Hyderabad, Andhra Pradesh |
Dear Sir,
This is to inform you that I am a regular customer of AIRCEL network provider. On 30th November, a service called MUSIC ON DEMAND was automatically activated thereby deducting 30rs from my account. I filed a complaint (Reference no. - 1-[protected]) for the same on the same day. Though the service was deactivated on 1st December, but I was assured by some of the people in customer service department (Miss Gayatri, Miss Saikumari) that my balance would be retrieved within 48 hours. I am sorry to say all the time when I tried to complaint , my call was kept at hold and was disconnected.
So, I request you to take certain action for this pity behavior of Aircel network providers and obliged.
Your faithfully,
Ajaz khan
[protected] Was this information helpful? |
We regret for the inconvenience caused. Your issue has been escalated to the circle, we shall get back on the same soon.You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Social Media Team