[Resolved]  Aircel — worst telecom service

Address:Chennai, Tamil Nadu

I have activated P14 pack . I got a confirmation message stating " The GPRS service is activated ". Post which i have started using the service. But the amont got debited from my normal account. To check this I have called the helpline. 198. Customer Associates are very concern about there talk time. No body helped me. When i seek help from a supervisor. I was put on hold for almost 45 minutes and the line is disconnected by them. like this I have called 3 times My line is disconnected. Dropping a customer line is high level integrity. But no proper action taken. Please please please done use AIRCEL. Very wrost service.

Atlost very very worst thing is My number is added to rejection list. Now if i try to call the helpline ( 198). I am not allowed to reach the customer service associate.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

my mobile no is [protected]

Aircel — CALLS DROPPED IN HELPLINE

Mobile no [protected] alternate mobile no [protected]

I have activated P14 pack . I got a confirmation message stating " The GPRS service is activated ". Post which i have started using the service. But the amont got debited from my normal account. To check this I have called the helpline. 198. Customer Associates are very concern about there talk time. No body helped me. When i seek help from a supervisor. I was put on hold for almost 45 minutes and the line is disconnected by them. like this I have called 3 times My line is disconnected. Dropping a customer line is high level integrity. But no proper action taken. Please please please done use AIRCEL. Very wrost service.

Atlost very very worst thing is My number is added to rejection list. Now if i try to call the helpline ( 198). I am not allowed to reach the customer service associate

.
Wat the hell is going on.?you gays always cut my phone balance.its realy bed of you.today i lost Rs5+40+50 kindly refund my amount otherwise i wil take action.my number is [protected] And mail [protected]@gmail.com
kindly do needful.
thanks and regards
anil kumar
Dear Customer,

We regret the inconvenience.We wish to help and resolve your concern at the earliest.In order to escalate kindly share your registered name and contact details for the given number. Please do write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information