Aircel

8 Reviews

Vivek Malhotra on Jul 19, 2012

bal deduction

sir
my self vivek
my no. is 9592497853

every month this co. deduct my bal withoit any reason
that time co. deduct my bal an m fedup of all thiss
m going to complaint in consumer court or trai
that time i want to teach the co.
that to stop this fraud activite
plz help me for thiss process
thanks
vivek

7 Comments

Comments

Jun 13, 2012 by

Vivek Malhotra

sir
my self vivek
my aircel no is 95924-97853
i have a mobile internet plan of rs 124 which gives me rs 60 bal an 1 gb internet per month for 3 months
an expiry of my plan is on 19 jun
but today co deduct my bal when i use net an i call to 198 to report my complaint but they says that tge bal deducted for some kind of sceme which is acctivated on ur no if ur bal is deducted wrongly we refund the amt but not launch my complaint after some tym when i use net again again they dedu t my bal an when i call to ccare they told me that u r net is avaliable plz call genral help line they told u that y ur bal is deducted
when i call genral help line every time they told me plz call is after 4 hours
plz help me

Jun 13, 2012 by

Vivek Malhotra

sir
my self vivek
my aircel no is 95924-97853
i have a mobile internet plan of rs 124 which gives me rs 60 bal an 1 gb internet per month for 3 months
an expiry of my plan is on 19 jun
but today co deduct my bal when i use net an i call to 198 to report my complaint but they says that tge bal deducted for some kind of sceme which is acctivated on ur no if ur bal is deducted wrongly we refund the amt but not launch my complaint after some tym when i use net again again they dedu t my bal an when i call to ccare they told me that u r net is avaliable plz call genral help line they told u that y ur bal is deducted
when i call ganral help line every time they told me plz call is after 4 hours
plz help me

Jun 14, 2012 by

Aircel_India

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at aircelsocialmedia@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Jun 15, 2012 by

Vivek Malhotra

wao
what a fast service
my problum not solve till
aircel such a loot khor co.

Jun 18, 2012 by

Vivek Malhotra

Aircel - Punjab, India

sir
my aircel no 9592497853
8427636126
on both of my no ur frud co aircel deduct bal any time an stop net even there is net bal in account
if my problum is not solve with in 24 hours m gaoing to sue against this fraud co. in the consumer court an also in TRAI

vivek
9592497853

Jun 18, 2012 by

Vivek Malhotra

Aircel - Punjab, India