[Resolved]  Aircel — bill details

internet not work propably

Low quality of internet and online video not play on youtubr

Dear Customer(sunilrajak),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Specific location/everywhere (indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

I want call history for my aircel number

I need to verify my call history for my aircei number [protected] for a month from 01-05-14 to 23-06-14.

my balance has been deducted

i had deducted rs 8 for night pack of internet today, but rs 18 has been deducted from my account.

Pending of online recharge

i have made a recharge of 255 rs on my AIRCEL 3g prepaid number [protected]. but the recharge is shown to be still pending and the money is already deducted..and its customer care service is the worst...please do the needful...

Deactivate VAS

Deactivate any valu aided service in mobile no. [protected] immediately bacause my balance deduct to without reason

dazzling Queens subscription to be deactivated

Dazzling Queens has been activated on my phone and its been charging rs 10 per day so I want it to be deactivated as soon as possible

Dear Customer(karthika pugal),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(ravishankar mauraya),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:
Message received upon deduction:

To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(Zenobia Hegde),


Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Ravishankar mauraya,

We would like to inform you that as checked we did not found any VAS deduction on your Aircel no. [protected]. Please share exact date of activation & deducted amount.

Warm Regards,
Aircel Social Media Team

Dear Ruchira,

We have checked and found that we have not received the amount of Rs.255. We would suggest you to check with your respective bank.

Warm Regards,
Aircel Social Media Team