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[Resolved]  Aircel — not activation of sim card

i had purchased aircel pre-paid sim{[protected]} on[protected] till now it is not activated. i had submitted my address proff 2 times, when i call at customer service center regarding my problem they say they does't get my address proff thats why my no. is not activated. when contact the dealer he said he submitt my i.d.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Customer(sunsetf),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
Dear Navi Mashaal,

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in
Reply

not returning my voter id

As I planned to take postpaid connection from aircel, i gave my voter id for respective.. Note when I call him he is not picking the call.. His number is [protected].., how can I recover my id.even sim is still not activated
Reply
Dear Customer(reddy babu),

Thanks for writing to us. We would request you to visit the Aircel Store and confirm whether the process is complete. You can demand your Voter ID. If you find any discrepancy regarding that, then you can file a Police complaint.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
I bought my new aircel Sim on last Wednesday 6/07/2016 yet it is not activated pls help me and its no is [protected]
Reply
Dear san131992,

We are forwarding your issue to the team. Meanwhile please share your alternate number so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
Dear san131992,

We request you to dial 59059 for the activation process.

Warm Regards,
Aircel Social Media Team
Reply
i bought aircel sim card on[protected]
but it not activate till now
my aircel sim card number is[protected] and mobile number is [protected]
please activate it immediately
please

Reply
Aircel Customer Care's response, Mar 15, 2017
Verified Support
Dear Gokulkris,

We are forwarding your issue to the team. Meanwhile, kindly share the alternate number so that our team can assist you better in this regard.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Mar 24, 2017
Verified Support
Dear Gokulkris,

We would like to inform you that you are not able to activate the number since the mobile number already rejected due to 9+ connections.

Warm Regards,
Aircel Social Media Team
Dear sir,

my phone is missing on last saturday (2.11.2017) & sim also & now i taken new sim for the same number, now one week gone sim not activated what is the problem of network, every work pending without number availblity . My number is [protected]
Reply
Aircel Customer Care's response, Dec 12, 2017
Verified Support
Dear Customer (sk1710145),

We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

An alternate number:
20 digits of new Aircel Sim:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 13, 2017
Verified Support
Dear Customer (sk1710145),

We would like to inform you that your number is barred under SIM lost. Please share an alternate number for a callback so that we can check the issue accordingly.

Warm Regards,
Aircel Social Media Team

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