[Resolved] Aircel — Unauthorised advertisement in my mobile screen.

[Resolved] Aircel — Unauthorised advertisement in my mobile screen.

gainspandan from Barasat, West Bengal

From Spandan Gain 163/C, Bidhan Park (East) Barasat, Kolkata 124 Mobile Nos.[protected], [protected] Dear Sir, I am watching that my mobile screen has shows "Jokes23469#Rs15" in cell info display. This is an advertisement of Aircel. I wish to see only area info, do not wish to see Aircel's advertisements in my mobile screen. Please stop this advertisements. My mobile screen is not your advertisement area. Further if you want to display your advertisements, then I should be charged a monthly rental to Aircel for this advertisement in place of cell info display. Please clarify the above matter immediately. Thanks, Spandan Gain 30.6.09 Copy forwarded to: 1. nodalofficer.[protected]@aircel.co.in 2. appellate.[protected]@aircel.co.in 3. [protected]@consumercourt.in Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Vikas Sethi

from Delhi, Delhi

I think you can opt for their DND services, it includes features which barrs advertisements. If the problem still persists you should simply walk into one of the Aircel stores to get a suited answer for your query.

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Spandan,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel

Warm regards,
Thanks!
Team Aircel India .