[Resolved]  Aircel — balance missing

i have a balance of rs. 45.20. i browsed 3 days in pack 14 rs gprs. i lost all my balance amt. i didnt any download, sms, caller tunes etc. i lodged a compliant to aircel customer care. till date no response. kindly credit the amt 45.20 do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
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My friend I must tell you that all the systems followed by the telecom operators are fully automated therefore no one can use your balance or reduce your balance without your consent or usage. I would just suggest you to ask for your usage from the CC and they would be able to give you a valid reason for the deduction…
Hi,
We regret the inconvenience caused.

Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.
Dear sir/mam,
I am Supti. My number is- [protected]. Yesterday & today also I was recharge my number by Rs:10/- & Rs:30/-. But now I found total amount deduct from my account. & I unable to continue my net connection. I have already inform to customer care person, but they can't help me out. So kindly help me & give my balance back.

Yours faithfully.
Supti
E-MAIL: [protected]@defteam.com
Mobile: [protected]
There was Rs.150 balance in my AIRCEL No [protected] before I recharged with 135 STV (an offer for TT of 150) this evening. Though having had received the recharge confirmation, the balance doesn't increase and remains the same after recharging. Kindly Help.


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