Aircel — poor service aircel gprs

Aircel — poor service aircel gprs

U uday pawar from Mumbai, Maharashtra

Mysel[censored]day pawar, from office --diwa,thane . My no is [protected]. i am getting very speed of GPRS.Aircel customer care told me that our GPRS speed is 40-50 kbps but this is worng information . the here actual speed of Aircel GPRS is about 1-2 kbps. This is a case of cheating . It is very painful to not only me but also to all the subscribers . The customer care are telling us that it will get well in 24 hours. But will they expand their validity. I want some serious step agaist this froad. Was this information helpful? No (0) Yes (0)

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Comments

Vikas Sethi

from Delhi, Delhi

"My friend the customer care guys were right, I enjoy that sort of speed. What you should do is refresh the GPRS settings, I am sure you will also enjoy 40-50kbps speed as mentioned by the CC executives.

"

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr Uday,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel

Warm regards,
Thanks!
Team Aircel India .