[Resolved]  Aircel — Aircel cheating customers

Sir,
i am from kerala, malappuram district. My aircel number is [protected]. Kerala aircel saying, their internet service called pocket internet have speed 28-32 kb/s. But when i am using this service, i giving speed maximum upto 2 kb/s. I complainted this problem many times to aircel customer care. But still this problem remains without any change. Many customers are cheated by the same problem. I am using this service by paying Rs.97 for 1 month. But no use. I can't use internet on PC. Many customers are cheated by the same. I am one of them. Please give a serious warning to aircel.
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Aug 14, 2020
Complaint marked as Resolved 
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Friend have you tried refreshing the GPRS settings, it works trust me. Aircel generally gives a good speed of 40-60kbps as committed by them.
Yes..these fellows are cheating Customers..
IF THEY ARE UNABLE ATTRACT NEW CUSTOMERS..THEY'VE SHUTDOWN THEIR COMPANY ..BUT NOT TO CHEAT US
Dear Sir,
I have lost my mobile along with the AIRCEL sim card. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible.I WANT TO KNOW LAST INCOMING $ OUTGOING DETAILS

POST PAID NUMBER[protected] [protected]
(SCOM NETWORKS PVT LTD)


PLZ HELP ME SOON
anus, i am from nilambur, i agree with u...speed is very low.aircel operates in kerala through idea towers.they doesnt have fund to install channels that can increase gprs speed.anus dont worry u can change service [protected]@aircel to any other provider.
Bsnl gprs 230 speed 10-kb/s to 13kb/s in edge network 6kb/s in normal gprs network. Airtel 474 speed 10kb to 22kb/s in edge E network 6.85 in normal gprs g network. Wish u a happy browsing very soon
anus; about march april number portal system is arriving so u can change to any other operator by giving a small amount of fees. And aircel will be no more it will be in idea. Operators will be four and all charges will be 30paise per minute/second
and also aircel kerala cheats me in many ways, there customercare executives only say fraudness,
aircel cheating customers with false offers, then mentions some offers and when we recharged we not not getting what then mentioned in offers.and also their customer care representatives also providing wrong information which leads to waste of our money . they have 197 internet pack .they sending customers saying recharge with 197 and get 1.5gb at 3.6 mbps after that 30 days unlimited internet at 128kbps and when i called customer care department for confirmation they said after 1.5 gb u will get 128kbps for on month there is no further reduction to 32 kbps but after recharge upto 1.5bg i get speed 3.6 mbps after 200mb at 128kbps afet that speed reduced to 32 kbps .so aircel cheating customers without mentioning details in all offers not only 197.aircel is a fraud do some action regarding this .i hope this consumer court will do justice and take actions on cheater like aircel

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