Aircel — plan change

Have you tried to reach them again to know the status of your request?

Dear Mr. Chandran,

Thank you for writing to AIRCEL.

We regret the inconvenience caused to you.

With reference to your feedback updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.

You can also get in touch with us on [protected] for more information about the amount deduction.

Thanking you and assuring you of our best services always.

Warm Regards

Gayathri
AIRCEL
Customer Service


In case you require any further assistance, please

Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in

AirCell — not changing tariff plan

This is inreference to my aircel cell no [protected] where they are charging for the services which i never subscribed. andthe greatest agony is that are charging me more . i have purchased aircel sim on 1 sept,2010 with a bundle scheme and there was no rate cutter available for 6 months but after completion of 6 months which they mentioned the rate cutter would be available. but unfortunately they have cheated me time and again .i asked them to change my tariff plan for 1 paisa/1 second they said that i have to recharge with rs 3 and it will be available. but after recharging with 3 rs again they gave me zero balance and my tariff plan not changed .,and they said i should recharge with rs 4, it was not avilable. after that recharge with 61,again it was not avilable, and finally they said use 123 services and it will be done again nothing has hapened and they did not take my complaint at all
my name is Rohit tikoo
cell no [protected]
company against complaint is registered airce