[Resolved]  Aircel Cellular Chennai — 57000 is FRAUD Service

Address:

Chennai, Tamil Nadu

I am a aircel user since aircel was charging 5 Rupees for incoming calls, i was with prepaid and now i am under CUG.

Recently one of my friend activated my number for 57000 Friends service which is fradulent service, where aircel has automated voices which comes in the IVR.

Now they have charged me a huge amount close Rs. 300 in my June 2010 bill and another 300 in July month bill. I called customer service as soon as i received the Bill on 27 June (Online). They have charged some one hundered plus for 130 RUPEES for jun 25th. I immediately raised it as i did not use that for 2 hours and all for that day.

Mail below --

Sent: Sunday, June 27, 2010 7:14 PM
To: [protected]@aircelservices.in; Talktoaircel; Corporatecare
Subject: Re: Aircel Invoice No.24614306 from 26/05/2010 To 25/06/2010 for Aircel No. [protected]


Team - Revoke all 57000 charges as you know very well that service is not working well and it makes you to run around the IVR again and again.

best example is i have not spoke to any one on June 25 for 130 rupees. revoke all my 57000 charges.else you may have to loose me from aircel. These are all fradulaent charges. And I know very well that you guys might have got many complaints on 57000.

Complaint 1-[protected]

Regards
----

no action for the above mail, do you think a person will not remember speaking in a number for 2 hours just after 2 days.

Horrible..

Not just that.. i was calling them atleast 10 times last month saying.. please let me know the status and hence i can pay the bill .. no actions.. lot of people supervisors promised they will call back in 2 hours and NOTHING HAPPENED. USELESS COMPANY.


Again this month they have charged Rs. 182 on 26th of June... which say i spoke to some one using 57000 for 3 hours... JOKE...
The had charged Rs.30 saying I did a voice chat on 23 of July... horrible.

All lies... Fraud charges...
I want my money back for all 57000 that i had not used.
I will not hesitate to take this to my lawyers and I can prove Aircel is running this fake one.

They had tie up earlier with 58888 which used to spam and get ur money... now this one... everytime they get something to eat customers money. most of the times they will say their systems are down. 5 people will call for asking for payments if we say, fix my issues, they will hang up. useless company.

I STRONGLY RECOMMENED OUR ORGANIZATION ABOUT THIS AND ALREADY THEY HAVE MOVED THEIR CORPORATE ACCOUNT FROM AIRCEL TO ITS COMPETITOR. i also hear this aircel is run by big political party and we cannot do anything....

this is why india is like this... no consumer can open their mouth...

I have attached one sample bill of mine and i have highlighted. my bill number 26321892

GOD SAVE INDIA and help me getting my money back. IF YOU DONT TRUST ME PLEASE DIAL 57000 from your AIRCEL AND START RECEIVING THE TROUBLE.

Guna