Aircel — Neeyum Naanum Pack

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I bought neeyum naanum pack 3 months ago. The calls between sim1 to sim2 is 10 paise as per the plan. But calls made from sim2 to sim1 is costing 1 rupee. i register complaint through customer care and also i vistited aircel cellcity. they said it will be cleared within 2 day. Still i didnt receive any response. I have been waiting for 3 months.
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Respected sir,
I have a neenum naanum pack number(9524046553). i used this number last 2 years. yesterday i recharged sms pack offfer. The calls between sim1 to sim2 is 10 paise as per the plan. But they charge 1 paise per second. i ask d reason from customer care executive. but no one give correct response to me...
i cant expect this from a gud running company like aircel...
i had neeyum naanu pack. 6 months validity time over. now wat shd i do to renew my pack??? any tariff o ratecutter available???
pls mail me to pls anybdy help me... please please

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    +91 12 4476 5000 (Head Office)
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    Aircel - Neeyum Naanum Pack