Aircel — Neeyum Naanum Pack

 
8 Reviews
 Balajin2u
I bought neeyum naanum pack 3 months ago. The calls between sim1 to sim2 is 10 paise as per the plan. But calls made from sim2 to sim1 is costing 1 rupee. i register complaint through customer care and also i vistited aircel cellcity. they said it will be cleared within 2 day. Still i didnt receive any response. I have been waiting for 3 months.
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Respected sir,
I have a neenum naanum pack number(9524046553). i used this number last 2 years. yesterday i recharged sms pack offfer. The calls between sim1 to sim2 is 10 paise as per the plan. But they charge 1 paise per second. i ask d reason from customer care executive. but no one give correct response to me...
i cant expect this from a gud running company like aircel...
i had neeyum naanu pack. 6 months validity time over. now wat shd i do to renew my pack??? any tariff o ratecutter available???
pls mail me to dr.sheikarifa@gmail.com. pls anybdy help me... please please
Respectred sir,
I am using neeyum naanum pack over 6 years. But now charge my call 1 paise to my jodi number. How to solve my problem.. my number (9578931193)
Hi vincenta132,

Thank you for reaching us at Social Care.

We have forwarded your query to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at aircelsocialmedia@aircel.co.in
Dear vincenta132,

We would request you to activate ADD-ON pack for availing the benefit of 10p/min to Add-on number.

Regards,
Aircel Social Care Team
I bought neum nanum pack sim sep 2013 now this sim validity near end to this sep 2016, how can i renew my pack. Add - on service at monthly rental 10 re and call rates 20 paisa. Customer care no one tell about good solutions.
Dear Customer(priya dinesh),

We regret for the inconvenience caused. Please share your "Aircel No." so that our team can look into your issue.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at aircelsocialmedia@aircel.co.in

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    Aircel - Neeyum Naanum Pack