[Resolved]  Aircel — Bills

Address:Chennai, Tamil Nadu

I am using Aircel Postpaid connection for the past 3 years. The network is good and the plans are good. But the customer service is too bad. I've been paying my bills regularly without fail. 7 months back only I analyzed my bill and noted the erroneous charges levied on my bill. Then I checked previous months' bills too. Lots of errors in the bills. I've been charged more every month. Now this month, an excess of Rs. 600/- has been charged. And I am calling and emailing the customer care, nodal officer and everyone for the past one week but no use. They're saying junk reasons and some customer care persons are disconnecting the phone call.
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Aug 13, 2020
Complaint marked as Resolved 
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So I request all the people to please analyze your bills (Credit card, internet, etc) before paying it. I dont know what else to do except changing to some other service provider which is expected to come by Jan 20, 2011...

Aircel — erroneously debited

GOOD EVENING

My self M Manjunath i have recharged for Rs 150/- in the month of May 12, just i used for 3-4 days after that nearly 90-100 Rs deducted from my account but then i could not able to complaint due to unavoidable circumstances. again once i recharged 68 Rs from online after 2-3 days then deducted from my account, immediately i made a call to your call center. Your representative said that additional features are founded in my account so that amount could be deducted against its features. Once again i recharged Rs 68 after 3 days i am facing the same problems. I could not understood why your company is erroneously debited from my account. Please consider the case and refund the amount at the earliest please. if any additional features are found in my account i kindly request you to cancel all the features please. My mobile No is [protected]
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Dear Sir,
Kindly see the tracking mail which is self explanatory ;
my new connection [protected]
javid zargar <[protected]@gmail.com> 1 June 2013 14:06
To: 1909.[protected]@aircel.co.in
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Dear Sir,
I my self javid ahmad zargar working in the JK BANK at Corporate
Heardquaters request you to activate the above mentioned
no.immediately as i badly need it for some asignments in the bank.
Pertinent to mention here is that i purchase it a day before with the
promise that it will be activated on first i-e today.


--
JAVID AHMAD ZARGAR
Associate Executive
[protected]

--



javid zargar <[protected]@gmail.com> 4 June 2013 10:14
To: "1909.jk" <1909.[protected]@aircel.co.in>
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REMINDER-1

Dear sir needful has not been done yet although 5 days has been passed
when i handed over the documents to your employee Gowher from Raj
bagh, Srinagar who used to handle the job of aircel to our corporate
office, dalgate, srinagar(jk bank).


Hope the connection would be activated to day.

Javid Ahmad Zargar
Associate Executive
jk bank limited.

- Show quoted text -
--
JAVID AHMAD ZARGAR
ELLAHI BAGH SRINAGAR
KASHMIR190020

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javid zargar <[protected]@gmail.com> 20 June 2013 12:06
To: "1909.jk" <1909.[protected]@aircel.co.in>
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Dear Sir,
Since the no. was activated on 8th but deactivated on 11 with the
mesage that the credit limit exceeds...when reported at Bhagat
Barzulla Office they assured me that since some services has been
activated by default so the no. will be restored soon.
But needful was not done yet and if your office will send me the bill
for the services which i have not used i will lodge comsumer compliant
definitely.
Javid Ahmad Zargar
LLB(HON)

- Show quoted text -
Quick Reply
To: "1909.jk" <1909.[protected]@aircel.co.in>

Since the airsel authority deactivated my services after few days and now compelling me to deposit the bill which were by default created in my no. which i am not depositinf as i have not used their services, since then they are harresing me of dire consequience in the court if the bill is not depoited.

JAVID AHMAD ZARGAR

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