[Resolved]  Aircel — change of caller tune

Address:Chennai, Tamil Nadu

My phone no[protected] has had a caller tune of classical carnatic "Sri Chakra Dhara" for many years, all of a sudden without prior notice the caller tune has been changed to some western tune. All my friends called me and asked me why I changed the tune, which was my favourite and a sort of tune associated with my beliefs.
I contacted the customer service department to of no avail, and also informed them that if they charge me for caller tune which was not my choice I shall take appropriate action.
Now , my complaint is that I want my caller tone back.
R.Janaki
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been escalated for a resolution. We shall get back to you on the same.

Regards
Aircel Customer Service Team

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