Aircel — Customer service pathetic

Address:

Karnataka

When I sent a message today i.e. Diwali , message is not getting delivered and also as messages are getting charged 1 rs , I sent 3 sms and its gone waste.

Now when I speak to customer service they keep me on hold and say nothing can be done and refund is not possible , also they are telling many people have the same problem.

It means that many like me have been cheated and all the money has gone to Aircel without providing me a service.

I am going to port to other network but want to register a complaint about this cheating to me and also to so many people who will ignore and there money has been looted by Aircel.

Also customer service is pathetic they hang up without providing solution. ( names of the customer service people who are rude and don know any thing are - bhoovan Bhuvan, rahim or rameed)


Please do the needful at the earliest , or else tell me nothing can be done.


Regards
Alok