[Resolved]  Aircel — Switching off outgoing facility of my mobile no. repeatedly

Address:North Delhi, Delhi

Sir/Madam,
Sir/Madam,
I want to file complaint against a Aircel mobile company who are repeatedly cutting off the outgoing on my number by saying that I had made a complaint for my sim lost whereas I haven't done so.
Also when I call in the customer care of aircel for resolving this problem, they tells me to wait as they are checking the information and cuts the calls.
Inspite of long waiting they are helding me responsible for this and when i asked the details of the number from which these complaints, they are not also having details for the same.
At last I asked them for a solution for not switching off my number again, they are also not guaranted for this. What else can I do.
Please help me.
Hoping for quick reply

Yours obediently
Shashank Sharma
Contact No. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Shashank,

We are sorry for the inconvenience. This is possible if someone has access to all your personal information which required to process a request for blocking a number. Request you to visit us at your nearest Aircel store, our store team will help you resolving this problem.

Regards
Aircel Customer Service Team

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