[Resolved]  Aircel — Deactivation problem of aircel 3g

Address:

Bardhaman, West Bengal

I am a regular internet user,as I am a student so I used my mobile phone for using internet mostly by using the gprs service provided by the network I am using.I am an aircel user.
As few weeks ago aircel provided 3g service in our state,so I decided to use it,so for activating 3g on my phone I send "start 3g" to 121 after asking the customer care of aircel,
so after sending the sms 3g hd been activated on my number,
on 7th august I decided to recharge my number with 98/- Pocket internet pack as it's validity was going to finished by next day(I had it while using 3g),
so I sent again "stop 3g" to 121 to deactivate the 3g service as it was said by the customer care the we can't recharge with pocket internet pack of 98/- If there's 3g is activated.
After sending the the sms I got a sms from 121 that my request is under process,I sent the sms at midnight after 12(I forgot the correct time),I thought there must be some network problem that is why I'M not getting the conformation sms,so I went to sleep thinking that till morning I'LL get the conformation sms,
next day while checking my inbox,I found I have not got the conformation sms of deactivating 3g,
next day on 8th august,not thinking too much about it I went for recharging my aircel sim card with pocket internet pack, I tried to recharge via easy recharge from a shop,but I got a sms "your request to recharge 98 inr cannot be processed at this time."
It was because of the 3g service activated on my number as it's not deactivated till that time,
so I decided to complain about this on the complain number 198 of aircel,after telling them my problem,they told me that my problem will be solved in 24 hours and told me to wait 24 hours,
I waited 24 hours,but I dint get the conformation sms of deactivating of 3g activated on my number,
I called at 198 again,telling them about my problem they told me to wait again 24 hours,
but after waiting 24 hours,nothing happened,3g was still activated on my number,I called them again,but this time I tried half and hours to get the line,after that I got the line and ask them why 3g is still activated there in my number after complaining also 3 times,
but they dint talk with me nicely just tried to ignore me,.......
sir I want justice,why 3g is still activated on my number after doing the process of deactivating it and complaining at customer care also.I am a student,and I cannot waste my time everyday on calling customer care hours by hours asking why my request of deactivating 3g is ignored by them,
I just want it to deactivate soon