[Resolved]  Aircel — Aircel 68 Recharge Done but No Balance/Benefit

Address:

New Delhi, Delhi

As I have cross verified the TopUP details in website www.aircel.com.

In that they mentioned for Rs 68 we will get the full talk time like i have cross verified the whole site there is no where mentioned like this offer only in this website alone.

After i have rechanged my mobile nubmer [protected] with Rs 68 via my Citi-internet banking option of online mobile recharge.

I got the SMS to my mobile the recharge has done but my balance is no increased Yet.

While I called to customer care they are said this offer only rechange from that website alone not no where else like.

If this is the case they sholud not allow me to recharge apart from this website for this tarrief Rs 68. even they ae not provide the services if we are doing hte same from other website they should not taken my money.

They had not mentioned this on their website.

If they taken the money they need to provide the services.

But they are not ready to do anything on this. I dont know is they simply taking the money from us but not providing the services then what is the use of taken the consumer money from them.
Date of Recharge 11-Dec-2011
Transaction No. DLR[protected]
Amount 68Rs
Mobile No [protected]