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[Resolved]  Aircel — PREPAID SIM CLOSED

Address:Gujarat

DEAR SIR
MY NUMBER HAS BEEN REISSUED TO SOME ONE ..... BECAUSE I HAVE NOT USED THAT NUMBER FOR 2 MONTHS . I HAVE PAID THE CHARGES FOR LIFE TIME INCOMING HOW CAN THEY TAKE MY NUMBER BACK WITHOUT INFORMING ME ....AIRCEL NUMBER [protected]

MY NAME IS SAURABH DAS AND ALTERNATE CONTACT NUMBER IS [protected]

PLEASE HELP ME TO GET BACK MY NUMBER
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May 21, 2017
Complaint marked as Resolved 
Verified Support
Apr 20, 2017
Aircel Customer Care's response Dear Customer (sanjay230688),

We regret the inconvenience caused to you. Kindly share the following details to assist you better:

Concerned Aircel no.:
20 Digits SIM no.:
Registered name for this connection:

Thanks and Regards,
Aircel Social Media Team
Complaint comments 
6 Comments

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Comments

Dear Customer,

We regret the inconvenience. This is to inform you that your complain listed 20th may 2011 has been noted and escalated. We shall get back to you on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Reply
dear all
thanks for solving my problem of [protected]

saurabh das
Reply
DEAR SIR,
TILL THE MORNING OF 23RD DECEMBER MY AIRCEL NUMBER [protected] WAS WORKING PERFECTLY. BUT AFTER THAT THE SIM CARD IS SHOWING "SIM CLOSED" . AND AFTER THAT ANY OUTGOING AND INCOMING IS BLOCKED IN THE SIM. PLEASE ACTIVATE THE SIM AS SOON AS POSSIBLE...

MY NAME IS SURAJIT KUMAR PAL AND ALTERNATE CONTACT NUMBER IS [protected].

PLEASE HELP ME TO GET BACK MY NUMBER
Reply
Dear sir my number is reissued to someone ... What can i do... Please help me...My aircel number is [protected]... In this number many types of id i logged in... If this number is given to someone then he/she will trying to cheat me... And my fb account is also attatched to that number... Plzzzz help me...
Reply
Aircel Customer Care's response, Nov 7, 2016
Verified Support
Dear Satyamsamd,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Dear sir
my number has been reissued to some one ... Because i have not used that number for 2 months . I have paid the charges for life time incoming how can they take my number back without informing me ...Aircel number [protected]

my name is manish kumar and alternate contact number is [protected]

please help me to get back my number
Reply
Aircel Customer Care's response, Apr 11, 2017
Verified Support
Dear Manishgpm,

We regret to inform you that your number (8802407343) has been disconnected from our end under Zero Monthly Usage and has already been allotted to someone else. Hence, we won't be able to assist you in this regard anymore.

Thanks and Regards,
Aircel Social Media Team
Hi sir,
My name is sanjay yadav and my no is been disconnected due to non usage same issues...
The no is not yet allotted to anyone and it was informed a lifetime no. and i have important contact with this...
I request you to help me get it back othef contact no. is [protected]

Thanks & regards,
Reply
Aircel Customer Care's response, Apr 20, 2017
Verified Support
Dear Customer (sanjay230688),

We regret the inconvenience caused to you. Kindly share the following details to assist you better:

Concerned Aircel no.:
20 Digits SIM no.:
Registered name for this connection:

Thanks and Regards,
Aircel Social Media Team

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