Aircel — wrong deduction of balance

Dear Sir/Madam,

I'm Tanumoy Chanda from shyamnagar. My mobile no. is [protected]. I had 37 rupees balance in my a/c on 21/04/2010 but the very nest day it was deducted why i don't know I'm asking so many time at your customer care executive but they didn't guide me as well. And today the same thing has happening with me now this time the 54 rupees balance has been deducted & still now your customer care peoples are not shot me out from this problem.

So i request you to do the needful as soon as possible.

Thanks & Regards
Tanumoy Chanda

This can happen if any value added service is active in you number, just call the cc and figure it out.

Aircel — wrong deduction of balance without permission

I am suman gill from gurgaon. I used aircel number last 3months. I am tired from aircel unneccessary services that i didnot need, they deducted my balance. I complaint to aircel custmer care 3-4times.

Aircel activated hello tune and cricket alert without my permission.I called to custmer care but they cut my call two time without heard my full complaints.They told me to refund my balance in 48hr on monday, but still i didn't get my balance. I called for complaint of cricket alert on saturday evening, they told me to refund balance in 72 hr but still i didn't get my balance. Its three -four time chance that they activated this type of service without my permission.Please refund my money as soon as possible.

Dear Customer,

We regret the inconvenience caused. Your complain listed 15th April has been noted. However we are restricted by the absence of your number and contact details and are unable to take it forward. Kindly mail us your Aircel number and registered contact details for the same at [protected]@aircel.co.in so that we can take your issue further and resolve it to your satisfaction.

Regards,
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience.Kindly share the registered name and contact details for the given number. We wish to escalate it and resolve it at the earliest.Please do write to us at [protected]@aircel.co.in.

Regards
Aircel Customer Service Team.

Wrong Balance Deduction
Hello Sir/ Madam,

I am Aniket . My Aircel Mobile No. is [protected] On 12 July 2011 ,i have received a msg From 543219,that "i have been charged for Music connect service, where as i have nor submitted any request for the same but my balance deducted from the main balance I have been charged Rs 10 RS. When I talk to customer care his person told me, Your balance not added. I again request to talk their senior person he rejected for the same.

It is therefore requested that my deducted amount be restored as soon as possible.

Anticipating cordial relation
Aniket

Dear Customer,

Your concern has been escalated, kindly give us some time to get back to you with the same .

Regards
Aircel Customer Service Team

Aircel No.1 in Cheating the consumer.

Aircel — balance deduction without any alert.

i have been using poeket internet with 301 plan. Just yesterday my pi account was suppose to expire, but i wasn't made known to it and my main account balance was deducted for my internet usage. When i aaked for costomer executive for refund of my balance they refused to do so

On 28 january the company deducted my balance of near about rs 66 without any reason. Living me with no balance. I was using Rs 14 net pack when they deducted my amount. I want my whole amount to be refunded or else I will sue them. My phone number is [protected]. The company provide low internet speed and consumer preference & bad network. Dont opt for this network friends

It is there habit to deduct balances without any reason and call customers 15-20 times in a day to use promotional services. It is not less than a headace to use this network.

Sir, Rs.5 from my balance was wrongly deduced by aircel. When i call 198, the aircel customer care told me that i have downloaded a game. But i didn't download any game. I was just visited the site from my uc browser. But i didn't download any game. Please help me...

Sir, Rs.5 was reduced from my talktime on mon 20-may-2013. When i call to customer care. She told me that i have downloaded a game. But actually i didn't download any game. I just visited the site from my UC Browser. I think their is an error in media which monitoring downloads. Please resolve this issue as early as possible and refund my balance. Please help me...

My mobile no. is [protected]

wrong deduction of balance customer care he dosen't pick my phone my number is [protected] solve my problek quackly

Sir 15-20 Rupees deducted from my mobile no-[protected] on[protected].when i call to Customer Care he reply that you have opened a animation site but i have not open any site then, he said i made a complaint regd. this and amt will be refund you with in 72 hours but till now i have not received my amount, and yesterday on[protected] again deduct 5 rs from my account.againg when i call to customer care she reply me that this amount is deduct of hungama.com website but i have not open any site except whats up app.so she said she is making a complaint your 5 rs revert back me with in 48 hours. when i ask him for old compliant she reply no any complaint made on[protected].so pls resolve my this issue and revert back my amount.