[Resolved] Aircel — My cell no. transferred and the balance of amount to my credit is denied | |||
Hello I had aircel service with sim card no.88O115883O. I was out of country for about 7 months.Aircel service was not available for me when I returned. When I enquired at Aircel office at Himayatnagar,Hyderabad-A.P to my surprise they said my sim card no. has been transferred to some other customer becuase my cell was inactive. When I asked for the refund of balance of amount of about Rs.3OO/- on account they denied paying that the amount also has been confiscated.The same is not the case with Idea. My other no with Idea is active and the amount also intact. I request the aircel to refund balance amount to my credit. I do not know how many people like me are being cheated and how many crores of rupees being swallowed by aircel. Narasimham Dandemraju e-mail id: [protected]@yahoo.com Address:- H.No.1-8-678/3/A/5O1 Ruthudama Apartment Padma Colony, Nallakunta Hyderabad A.P-5OO O44 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Th amoun. The exact amount of balance to my credit is Rs.272.75 not as indicated in my complaint. Its past 20 days.I appreciate if the matter is resolved at the earliest. You lost one customer because of the attitude of Himayathnagar Branch, Hyderabad.
Thanks
Narasimham Dandemraj
Thanks
Narasimham Dandemraj
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We are sorry for the inconvenience. We have escalated your concern dated 17th April 2011 and we look forward to resolve this issue at the earliest.We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Aircel Customer Service Team