[Resolved]  Aircel India — balance deduction

Address:

New Delhi, Delhi

sir,
my complaint is about my mobile service provider aircel india .
firstly, they activate value added services and deduct my balance without my information
secondly, custumer care executive don't give any correct information and they don't registered
complaint against money refundable,complaint against executive rude behaviour,call
disconnection,and call transfer to any extention and nobody pick our call.
MY MAIN COMPLAINT
6 JANUARY 2013 when i recharged my account i got two messages first is romantic packs activation and second is fsd activation and they deduct my rs 6 balance from my account and these services was not activated from my side it was automatic activated from company side without my information .when i was call on cust care ,i talk to mr rahul RAHUL RANJAN his behaviour is rude and he did not registerd complaint against money refundable and then i talk with vishal his seniour but they told me that complaint was registered but rs5 which was deducted for fsd was not refundable because it was activate by web they dont't know about it .i want my money back because these service was not activate from my side.and i face this problem many times from aircel and my money not refund to me.im very upset with aircel india services.and it create problem in my mind rs 6 is very very important for me .please DO NEEDFUL FOR ME .IWANT JUSTICE FOR MY COMPLAINT AGAINST MY MOBILE SERVICE PROVIDER AND THEIR EXECUTIVE OTHER WISE I WILL SUSSIDE .BECAUSE IM VERY UPSET