[Resolved]  Aircel — Intentionally reject mobile number porting from Aircel to other service providers

Address:Chennai, Tamil Nadu

For last one month I am trying to move my mobile number from Aircel to AirTel as Aircel service and customer service is the worst and junk one.

Airtel customer care clearly mentioned that the Aircel will intentionally reject and maintain a credit above the outstanding balance.
I am maintaining from the day I have applied for the Mobile number porting.

My first request was rejected mentioning "Request Rejected by Donor as this post-paid subscriber has outstanding payments due", though I was maintaining 100 rs in excess.
I had sent a mail to the Aircel customer care "[protected]@aircel.co.in" (ERN-657427-FKRT6K) and they replied after 4 days.
Their response is that re-create a port in request. Nothing else and the there is no justification.

Again I asked Airtel to send a request for porting. The same thing is repeating again. These junk Aircel is rejecting my request.

Service requests:
ERN-669943-HS544Z
ERN[protected]G57RW

NEVER EVER GET INTO AIRCEL. One of the junkest and sick service provider.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your

issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.

You can also get in touch with us at www.twitter.com/@Aircel


Thanks!
Team Aircel India

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