Aircel — Issue of automatic deduction of Rs.14.50/-

Address:

New Delhi, Delhi

OVER MY RETURNING TO HOME @ 10:20 P.M. AFTER A WHOLE HARD DAY IN COMPANY OUTLET.I STARTED USING INTERNET WHICH IS GOING TO EXPIRE ON 20TH OF OCTOBER ON 10:40 P.M., SUDDENLY A MESSAGE CAME UPON TELLING"DD-AIRCEL:Dear subscriber, Thank you for subscribing Aircel Dialer Tune. You have been charged Rs 14/14 days. To get free unlimited dialer tune call 53000 Rs 3/min. To unsubscribe sms STOP to 155223 Time: 05/10/2013 22:44:05".MY Rs.14/- WAS DEDUCTED (Rs.76.69-Rs.14 = RS.62.69) WHEN I DIDN'T EVEN ACTIVATED THE SERVICE. I IMMEDIATELY CALLED UPON COMPLAINT NO.198.THE CUSTOMER SUPPORT EXECUTIVE TOLD ME TO CALL @ 155223 AND UNSUBSCRIBE.SO I DID IT.FINALLY I GOT LITTLE RELIEF, BUT WHEN I AGAIN CHECKED MY BALANCE @ *133# AT MIDNIGHT 12:10 A.M .I FOUND THAT MY BALANCE SHOWN WAS Rs.62.19/- .WHY AGAIN Rs.0.50/- WAS DEDUCTED? EVEN YOU KNOW HOW MUCH HARD IT IS TO EARN ONLY Re.1 IN DELHI.Rs.14.50/- MATTERS TO ME A LOT. PLEASE REFUND ME THE BALANCE BACK. REGARDS, NAME-PANKAJ KUMAR MOBILE NO-[protected] ALTERNATE NUMBER(CALL BETWEEN 10 A.M. TO 7 P.M.[protected]