Aircel — money cheating

Address:

Jaipur, Rajasthan

respected,authority.
my name is ashok kumar uttwani from jaipur i have a connection of aircel with number [protected] one month ago the company started a service named voice chat without my permission on my this number than i complainted it to customer care the person who talked me is mr. bhagvaan singh but they could not oesconvienced me well but they promissed me to stop that service as soon as possible but unfortunately when i recharged my balance with 50 rupee topup on 3/6/2011 and next day 4/6/2011 my balance gone to -30 rupees and than i again call to customer care exucetive mr. vikram singh and again they did same to me and they said that they will try to stop . i asked them to refund my amount but they said me the ammount is not refundable. and when i went to their office at gourav tower shopping mall jaipur and i asked them to gave me detail of that voice chat service on my number but they did not gave me the detail so i am very unhappy and upset with the service and no one is solving my problem so i want from you to please interfare in that situation and please take action on such cheating companies so that they rememebered that there is very powerfull law wich is authorable on all of that wich does not allow 420.

i hope you will be watchfull on my complaint and you will punish such cheating companiesa
thanks