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Aircel

[Resolved]  Aircel — DIAL TONE

Address:Jalandhar, Punjab

I m using aircel mobile network & my no. is [protected]. i visited abroad for last three months but when i came India i came to know that a song "tutak tutak tutia" activated on my number as dial tone. I called at costumer care to know how a dial tone activated at my no. the representative said me that you requested on 8 september but fact is that i was abroad and i didnt any requested to activate any dial tone. After that i requested to Aircel rep.Mr. Parveen to please disconnect this song bcoz its doesnt suit to my status and my age. I m 63 year old.
He assured me that it will disconnect within 4 hours and gave me a complaint no.[protected]. but till now dial tone is activated. i requested so many times for disconnect this service but its useless..
If it will not disconnect i will change my network operator and never use Aircel in my life..
Vinod khera.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer

We regret the inconvenience caused.Your concern has been noted and escalated for a resolution. We shall get back to you shortly.

We assure you that we are committed towrads helpibg you.

Regards
Aircel Customer Service Team
Reply
I m dissatisfied bcoz now the dial tone has been changed but not deactivated.
Please deactivate my dial tone.
Regards
Vinod khera.
Reply
Hello sir, my no is [protected]. And what is my dial tone no?
plz help me...
thnx
Reply
Dear Customer(akas1),

Thanks for writing to us. Please share your exact concern with us so that we can assist you in a better way.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Customer(akas1),

We tried to reach you on 24/04/2016 11:30am but there was no response. Kindly share convenient time.

Warm Regards,
Aircel Social Care Team
Reply

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    +91 97 3819 9010
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