[Resolved]  Aircel — after recharge of 98rs gprs plan they are charging from main bal for net surf

Address:East Singhbhum, Jharkhand

my mobile no is [protected] On [protected] i have got recharged of 98 rs unlimited gprs plan from a aircel retailer and transId is BHR[protected] but now they are charging me for surfing in mobile from main balance till now they charged me 15rs and their curtomer care are not even listening and registering the compliant about the problem or not give the proper solution. I am fade up and irretated with their behaviour. On [protected] i have got recharged of 98 rs unlimited gprs plan from a aircel retailer and transId is BHR[protected] but now they are charging me for surfing in mobile from main balance till now they charged me 15rs and their curtomer care are not even listening and registering the compliant about the problem or not give the proper solution. I am fade up and irretated with their behaviour.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. Kindly mail us your registered name and address for the mentioned Aircel number at [protected]@aircel.co.in for us to escalate your concern for a resolution.

We assure you that we are committed towards resolving your issue.

Regards
Aircel Customer Service Team

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