[Resolved]  Aircel — Unauthorized charges from aircel music on call service

Address:Karimganj, Assam

Dear Sir,
My mobile no. is [protected] in the name of Ramendra Das. I would like to draw ur kind attention to your Aircel Music on call Service.Last Month that is on 26th Mar' 10, I have got a message that my Aircel Music on call Service is activated & charged Rs. 10.I have contact to your customer Care & they told me that I had received a call on 26.03.10 & subscribe it but i din't receive any call on that day & have not subscribe this service then how can it activated? Sir please guide me what to do & if possible returned back the money.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This is an automated service and needs user confirmation to be activated, it can happen when you respond to the promo calls or messages. It is suggested that you get your DND activated to block all these calls.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information