Aircel — booking code does not match

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i have a suitable land for the tower installation, and i have booked it for your company's tower on saturday with 9000/- , but today one of your representative say's that the booking code they give me is not matching so your Engineers can't come here and i have to submit rs. 7000/- more.
Sir plz help me out from this problem i'll be thankful to you.

My Name - Mayank Bahukhandi
Mob. - 9927571757
Vill. sattichaur
p/o - Nimbuchaur {kotdwara}
Dist - pauri gharwal {uttranchal}
Email id -
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    +91 12 4476 5000 (Head Office)
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    Aircel - booking code does not match