[Resolved]  Aircel — Spam calls and Text messages after DND Registration

Address:Hyderabad, Andhra Pradesh

I have registered for DND Twice but i still keep getting calls from aircel numbers. I compain, they send me a message saying complaint registered, later i get a message resolved. but i still keep getting calls while i am in the office. I dont know what to do.

Any help is greatly appreciated.

Thanks,
Raj
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Aug 13, 2020
Complaint marked as Resolved 
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I believe there is a technical error, why don’t you visit the nearest Aircel store to confirm the registration.
The primary objective of the National Do Not Call Registry (NDNC Registry) is to curb Unsolicited Commercial Communication (UCC). UCC has been defined as "any message, through telecommunications service, which is transmitted for the purpose of informing about, or soliciting or promoting any commercial transaction in relation to goods, investments or services which a subscriber opts not to receive, but, does not include, ----

(i) any message (other than promotional message) relating to a service or financial transaction under a specific contract between the parties to such contract (customer and service provider);or

(ii) any messages relating to charities, national campaigns or natural calamities transmitted on the directions of the Government or agencies authorized by it for the said purpose;

(iii) messages transmitted, on the directions of the Government or any authority or agency authorized by it, in the interest of the sovereignty and integrity of India, the security of the State, friendly relations with foreign States, public order, decency or morality."

(iv) if there is a call releted to service provider product info calls
When i complainted about the calls from aircel, the calls from aircel numbers has been increased from 2-3 to 6-7 times a day. I don't know why it is??????

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