[Resolved]  Aircel - Lakshmi Enterprises, Coimbatore — Post Paid

Sir,

I have paid for prepaid to postpaid conversion for my wife on 1st July, 2008 to Lakshmi Enterprises, Coimbatore. They are one of the Agent for Aircel Limited in Coimbatore.

Till today the connection has not activated. When I ask for the status, everyday they are telling the same reason that, it is in some others name and they are solving it and it will get it done in the next day.

I am in a very critical position and not even a single call from them about the status till today.

This creates a very very bad name to Aircel. I don't know how many customers are suffering like this with these people.

Kindly let me know how to proceed.

Rgds,
Vivek
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Aug 14, 2020
Complaint marked as Resolved 
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aircel post-paid connection — number transferred to someone else

i purchased an aircel number [protected]. it was on my name. now that number is being used by someone else . i have the bills with me . i called on that number the ring goes and once that person took my call and he told me that he purchased a new sim for that number from the company aircel. i was shocked to hear that. i request them to issue me my number back at the earliest.
Dear Customer,

We regret the inconvenience caused. But a number does not get renewed before 6 months from deactivation . kindly mail us your details complete name, address, last payment made ( amount and month ) . Provide us the details that are registered on our records and mail us at [protected]@aircel.co.in .

Regards
Aircel Customer Service Team
it actually got renewed. i am sending you the details. my email id is [protected]@gmail.com
i have proof with of the payment i have made and its nt been 6 months before my number got transferred to other personal. the reciept i have got is for the payment that i made through a cheque of state bank of india. reciept number is DWL/PUNJAB 6639. CHEQUE NUMBER IS 974865 DRAWN ON SBI DATED 11/12/10 . The cheque date is 11/12/10 but my number was in use with sumone else from march only
Dear Customer,

Kindly visit us along with the necessary documents to your nearest Aircel store so our team could help you in a better way .

Regards
Aircel Customer Service Team
i took postpaid number from lakshmi enterprises coimbatore 2013. They gave me someone's mobile number, i used the same number more than a month but still bill is not generating in my name,
regarding this i called them so many times no response send me the bill copy of someone else, and finally they rejecting my call.

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