[Resolved]  Aircel Ltd. — Bill amount mismatch

Address:5th Floor, Spencer Plaza, 769 Anna Salai, Chennai – 600002., Tamil Nadu
Website:www.aircel.com

I have got a new connection for [protected] couple of months back and it got deactivated with 10 -15 days from the day it got activated for the reason as address verification failed. After 10 days my brother received the below message saying that i have to pay RS.4836 for that number. Funny part is he got nothing to do with this number. The sim got registered in my name and the communications are happening to a different person.

"Dear ******** Make the payment of RS 4836 for your aircel no [protected] immediately to avoid legal action."

More over in 10 days i used this sim card in a smart phone which is having a built in data usage software and i have set the limit for 350 MB. As per the application the data connection will be disconnected once the usage exceeds 350 mb (As per plan i have 500 mb free data usage). I am highly disappointed with this and for the note this is the first month bill.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Aircel — Bill related

3 months latter i was sent two sms to
56789(toll free) for STD ANY 1 number @Re1/min, but i will charged Rs.5/sms. Totally 10rupees charged from my account balance. Pls reply for this probleme.
My Mobile No:
[protected]
RAMESH S M
SOURASHTRA HIGHER SECONDARY SCHOOL, MADURAI-9.
Studied period:
2005 to 2008
10std 'C' sec
11&12std 'C'sec
my aircel no;[protected]

Aircel — amount

we are approvides for money so aircel tower 50000/---- fifty thousands by state bank of india before 6 months and gave me chequ but so insufsent fund and sms gave me sbi bank.10 lacs tax 2% gave me before for chequ clear and micro code branch but this branch nit here.so i am requested all police and candiate.all tower company fraud
madrcoud mukesh parsad tere bhan ki tere maa ki saman m ghus janu mere paisy laykar bhag gaya aur many police m report darj kara di.
Dear Mr. Muthu,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .
Dear Mr. Muthu,

Please help us with a valid no. as the above mentioned number is invalid.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India
Dear Customer,



Thank you for writing to Aircel.



With reference to your e-mail dated July 31, 2013, regarding billing dispute.



We would like to request you to please share your valid 10 digit Aircel number with us, So that we can cross check and do the needful accordingly.



It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.



Thanking you and assuring you of our best services always.



With Regards

Customer Care

Aircel

Delhi

PS: In case you require any further assistance, please

Call the number 121, available only from your local Aircel mobile.

Call at [protected], in case you are not using an Aircel Connection (not a toll free number)

Mail us at care.[protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information