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Aircel

[Resolved]  Aircel — MNP issue and bad Customer Service

Address:Thane, Maharashtra

Aircel is the worse mobile service provider I have ever experienced. The MNP service of the company is worse they without any reasons cancelled the MNP request raised to them to move in other mobile service network. There customer care service do not give a proper reply to your queries and cut your phone in middle. The worse part is now they do not even connect us to the Customer care as they say they have some problems in the line but all there product promotions and marketing go well sounded when you call there customer care number 121. All there gallery are now shut down which cause lots of issues to the customer. So now we are in such world that the mobile company will play there idiotic tricks and will not allow us to used the MNP service which is provided by the Indian Government.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Aircel — Service not good

I have ativate my caller tones but it is not play . i complient to then but no action. they told your song was playing. They debit our balance Quickly but they are not giving good service very bad.
Reply
I disagree because I got a quick response to a similar problem just last week. Why don’t you speak to the customer care again and try to get this in place or else just get to the nearest Aircel store and speak to the people there I am sure you will get an appropriate solution in no time…..
Reply
Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in



Thanks!
Team Aircel India
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