[Resolved]  Aircel — Mobile number portability

Respected Sir/Mam,
I buy this AIRCEL number ([protected]) on 31/12/2006, Then laterally, I am not satisfied from their service, Because of worst customer care service, But i never change this number because,I have more contacts from this number, So i will continued with this number from past 4years,Recently the mobile number portability service will come,So I think this is the good time to change other network with this number,Then i go to the nearest mobile shop on 23/01/2011, I will applied to change other network (AIRTEL),the mobile shopkeeper done all (MNP)process for my number,and also they gave new AIRTEL sim card to me,Then three days later a conformation call from AIRCEL, They asked more details collect from me,then more than 15 days network doesn't change,Several times i call to the AIRCEL customer care centre,But i have no response from their customer care center,Then once again i will applied to MNP on 08/02/2011,But still the network doesn't change,and also I have no response from AIRCEL customer care centre,Please take any action against this complaint,Because I lose 40 rs for this process.and 2 times i gave my proof for this process. and also PLEASE DON'T IGNORE THIS COMPLAINT
BY
Shankar

Sir,

Sub: Mobile No.[protected] of Aircel. Unique Port Code:DT395137,

On 22.3.2011 I applied for porting my mobile No.[protected] from Aircel to Tata Docomo.
The Aircel has rejected my request stating that I have not completed 90 days creteria which statement is beyond truth. My above Aircel No was activated by it on 23.10.2009 and I am with Aircel since then. The said company has rejected my MNP on false grounds. I need justice.

Yours faithfully,
N. Selvavinayagam,
5/3, Ranganathasamy 2nd Street, Lakshmipuram, Chromepet,
Chennai-600044
Contact No:[protected]

I am from Kerala.Last Sunday i submitted application with full documents to port my Reliance Mob number to Aircel at ur outlet which situated at Focus Mall Cailcut.They gave me a Sim (No:[protected]) which is in inactive mode.I got a conformation message on 07/04/2011 stating that the porting will start start @ 11.46 pm 07/04/2011.but i am very sorry to say that My number as well as ur sim are still in inactive mode.Ur sim doesn't showing any range or ur company's name.Today i called 5 times to ur customer care center.Very cleverly they are avoiding me.Plz help me .I don't need ur service.I only want my number back.So plz take necessary action.otherwise i will be force to take legal actions against ur company.I am posting this complaint on 09/04/11.

Total 14 cat lls to customer care centre and two mails to Nodal officer.but no result

As I request to change my network from Aircel to BSNL.But Aircel Service provider did not approving for changing my network.Unique PORT ID is DT895858.I got a message stating that mobile portability has rejected by your service provider due to UPC mismatch

Dear Customer

We apologies for the inconvenience. Request you to please email us at [protected]@aircel.co.in with the following details:

1. Registered Name
2. Registered Address
3. Aircel No
4. Nature of concern.

Regards
Aircel Customer Service

Hi sir/mam,
I am now in AIRCEL network . i have tried to move my number to Vodafone ,
I had applied MNP in Vodafone show room present in Chennai ,Dhandeeswaram ,Velachery.But, i don't know what is the problem,still my number is not changed.
My mobile number : [protected]
Port number : 963744

Please take care and resolve my problem

Thanks,
Sathish.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Thank you very much for your immediate support.

Sir i have paid a sum of 300 rs for my new postpaid connection to mr rakesh . At present i m in airtel and applied to port my number to aircel 25 days ago. I requested him many times but no result .please pay attention on my problem i will be very thankful to you...