[Resolved] Aircel Mobile Service Provider — unauthorised charges deduction | |||
i have taken a aircel mobile connection in portability i received a massage on 16th august 2011 that u have been charged Rs. 15/- for love guru which i had never request. we called on customer car many times but heard nothing from me. and they cut my customer care line on 17th August 2011. I contact at local aircel office they deactivate this service after one hour of the activation i got a massage again that you have been charged Rs. 15/- i immediately contacted to customer care official he said this services has been activated again which i never request.and they again cut my phone. an aircel officer confidentially that we send this type of massages to thousands of customer maximum customhouses are not aware this type of massage and company earning lacs of rupees unauthorized. some they are aware for this type of charges , aircel company make fool by customer care officers and they not hear their complaints. at last I complaint to you that you so something for suffering from this type of problem. thanking you, YOURS FAITHFULLY SUNIL KUMAR SHARMA MOB. NO. [protected] ( JAIPUR) B-1/560, CHITRAKOOT SCHEME, VAISHALI NAGAR, JAIPUR RAJASTHAN Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
That’s weird! Did he give you a reason for not registering your complaint? if not, you should escalate the matter… talk to his senior
Aircel — Unauthorised deduction of charges
I am an AIRCEL prepaid customer having connection no. [protected]. It has been one of life's most fatel mistakes to subscribe to AIRCEL on the following accounts :1. START DND : I wanted to start DND Registry but their system emitted msg in response to my SMS stating "The no. you have mentioned is not an active number." After a lot of attempts, I could get a chance to talk to the Customer Care personnel and he has agreed to effect DND w.e.f. 19 May. However, the company is going to make me a senile person by that time by calling me every ten-fifteen minutes with its promotional calls and SMS.
2. INTERNET SERVICES : I got a recharge of Rs.98/- for so-called unlimited internet service. However, out of every 20 attempts, I get through to my mailbox only once. Getting internet access to surf other sites is simply out of question.
3. FRIENDS ZONE : I am informed via SMS "Thank you for subscribing to Friends Zone. Your ID is ..... We have deducted Rs. 30/- for the month." while the fact is I never subscribed to Friends Zone ! When I try to un-subscribe, I don't get through to the customer care. There menu driven bla-bla-bla drives me crazy.
4. DIALER TONE : As if it were not enough, I have now been informed that I have subscribed to Dialer Tune - something which I never did. Everyday I get a message that my subscription is renewed. Go to hell I would say.
This company appears to be inhabited by a bunch of cheats and utterly incompetent people who have come to this business merely to cheat and harrass the public. It is height of foolishness to think that by disturbing someone with an unsolicited call every ten or twenty minutes you could woo him / her to your advertised product. On the very opposite, you make him your sworn enemy. Go to hell AIRCEL and go to hell all the promotors, employees and management of AIRCEL.
Aircel mobile service provider — UNAUTHORISED DEDUCTION OF CALLER TUNE CHARGES
I have taken two mobile connections of AIRCEL in the name of my sister named SANGITA PRASAD whose number is [protected] and in the name of my father of the same service provider named GUNESHWAR PRASAD SRIVASTAVA whose number is [protected]. I have requested the consumer care officer of the said company to stop CALLER TUNES of both the company as well as sent about 5 SMS, but till date it was not stopped and they are deducting unauthorised amount from my account. Pl. helpsanjay srivastava
harjinder road garulia
p.o-garulia
dist- 24 pgs (n)
PIN- 743133 (W.B)
Dear Sir, I purchased a Aircel Sim on 27th June 2012 it was activated with in one hour with ZERO balance but after 3 hours i received a message that you have been subscirbed for LOVEGURU and please recharge your account to continue enjoying this service. When i have not activated this service how cum you people do this. aircel company make fool by customer care officers and they not hear their complaints. I request AIRCEL company to look into the matter.
Thanking you
yours faithfully
Khalandar
Bangalore
Mobile No.[protected]
Thanking you
yours faithfully
Khalandar
Bangalore
Mobile No.[protected]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Aircel — unauthorised charges taken
TODAY I GOT A MESSAGE FROM AIRCEL THAT YOUR DIALERTONE HAS BEEN ACTIVATED AND 40Rs Have been deducted from my Main balance, but i have not applied for the sameI called to Call centre (JAMMU) and talked to mr Sagar, he refused to register my complaint...
my cell no is [protected] and i talked to the Customer Care at 1:27pm on 17/06/2009