Aircel — Money deducted from bank account but recharge not done

Naveen Simhadri

from Chennai, Tamil Nadu

Address:

Andhra Pradesh

I have tried to do 197rs 3G data card recharge for [protected] on 8th july 2012 from aircel online site 3 times.....but it is not successful three times but my money is deducted from citibank all three times.After deducting from money bank account aircel merchant site is not at all displaying any information.I have totally lost 591 rupees.How can these type of online services are providing companies with out any assurance. Please kindly help me to get back my money.

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Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team