[Resolved]  Aircel — service activate without permission

Address:Nadia, West Bengal

My name is Sandip Sarkar. I'm a customer of Aircel Mobile Prepaid Service. My number is [protected]. I've registered for NCPR. I've got the acceptance letter from them, asking for 45 days time to activate.The 45th day was past. Today is 11th April 2011 . Still now Aircel is activate various types of services (i.e hungama.com, love etc) though I am not request any types of aforesaid services and making my life pathetic. I've complained to the customer care for several time and they told it will stop but after few days another service activate automatically ( Five times and less amount Rs.25 each time) and they told you request this service. Those bloody boons seems to have got instructed not to treat the customers seriously. They are so irritating and brainless, I often feel pity about them. They just keep on giving assurances, and re-assurances, and re-re-assurances. But nothing worthy action takes place. Now I realize that I've done a big-big mistake taking the Aircel connection. From day 1 I'm having this problem, till now it's not fixed properly . I'm just having issues over issues with the Aircel. You bloody , stop your business, and get out of India. I'm quiting Aircel, and request all other Aircel-tortured people to jump to any other n/w and live peacefully.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We are are really sorry for the inconvenience. This is to inform that we have noted your concern and look forward to fix your issue at the earliest. We assure you that we are committed to resolving the issue to your satisfaction.


Regards
Aircel Customer Service Team.

Aircel — Without permission activate services

Customer care call me and service activate automatically without taking any conformation by customer side......
They reduce my balance as a charge of 30rs per month.....
When i call at 121(CustomerCare number) they sad its your fault because you attend the call by that number......
I don't need any service and wants my money back...
What will i do????
Dear Customer,

We regret the inconvenience. Kindly share your Aircel mobile number along with name and contact details registered with the same. We look forward to resolve your issue at the earliest.


Regards
Aircel Customer Service Team

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