[Resolved]  Aircel — POOR - CUSTOMER CARE

Address:

Kanyakumari, Tamil Nadu

Respected Sir,
Your customer service is very poor no (very worst)
1)Keep on calling in 198 no bodies picking. After picking disconnecting the call
Are you thinking customers are fool or we don’t have any other work.

2)Your 121 also same status, They are transferring the call to customer service officer for that you are charging 50paise we have to hold in life time and pay for that also(MONEY AND THE TIME IS VALUBLE OR NOT) to you and your staffs .

Are you cheating or making fool to the customer.?

Why you are earning dissatisfation from the customer?

Are you paying to customer service staff ?

Are you checking whether they doing their work properly?

Who is ready to listen/attend your customer's complaint,?


For new sim card Initially for GPRS setting you want 48 hours why you cannot give immediately as per our request, Ok once I took GPRS setting in my sim card I will use in any of my phone, Once inserted the sim in any of my phone you have to send the settings in the respective phones. why you are not sending automatically. One mobile phone fails we have to use the sim with another phone.
"Beause of your service we are facing the time and money losses,will you possible to returned to the customers".

NOW IN THE COMPETETIVE MARKET TAKE CARE ABOUT CUSTOMERS

KEEP REMEMBER "NO CUSTOMER YOU NO NEED TO AIRCEL"

I hope you may respond to the customer voice.

Sorry to say I am your customer.

Feel free and call in my mobile:[protected] for more details.


Thanking you,

JUNAITH HUSSAIN.