[Resolved]  Aircel — ID proof & Address proof document miss.

Address:Nashik, Maharashtra

Dear sir/madam, i purchased aircel sim card in nov. 09. That time i
submit my id proof and address proof to aircel. But after that no
confirmation cal from aircel to me. Today i want to e recharge this
no. from net so i registered online that time after registeration
online on aircel website i found that no. has register to some other
persons name. After that i call to customer care ask them about this
card they told me this no. is activated to some other persons.
Now, my question is where is my document? Or if my document is submitted to aircel then whose going to use that no.? Because may be that person
can mis use of that no. now what should i do? How to approach to
aircel?
Now can you help me out from this? Regards,
Deepak Bagul
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Try and visit the nearest Aircel store and carry a copy each of the documents that have been submitted, I am sure all issues would be clarified.
delhi

Aircel — Miss using the consumer document

Respected sir
I have subscribe in Sim of Aircel communication and after 1 week they have barred my outgoing call as ascribe that consumer did not submitted the document. Again submitted the document(Pan card & Driving License)
. After Submitted the they have re-activated my services and then 2 week , A call coming from Verification department and gave me response that your SIM is not register with your Identification and declare that your all service will disconnected as miss match of Identification. Connection had registered with else person name is sandeep, lived in Varanasi. hard copy of any document(Consumer ID) without taking signature & purpose. they are keeping and later on using the illegal purpose
Dear sir
my Sim failed to register
mo.n-[protected]
Sim.n-[protected]
please kindly register
sir, i have lost my mobile today and i forgottern my id proof which one i have given please help me sir
sir, i have lost my mobile today and i forgottern my id proof which one i have given please help me sir .number is [protected]
Aircel Customer Care's response, Mar 6, 2017
Verified Support
Dear mohamed aneez,

We request to visit the nearest Aircel store with a valid ID proof to get assistance in this regard.

Thanks and Regards,
Aircel Social Media Team

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