[Resolved] Aircel — Network | |||
My numbers were disconnected in Jan 2012 after my interaction with the Area Sales Manager they were reactivated and again they were disconnected in the month of Feb 2012 without any intimation, I filed a complaint with customer care and nodal officer, they were reactivated in about 4 days time. Once again today at around 7pm they are deactivated. Why is Aircel playing these games ??? Is it because I pointed out the deficiency in the sales team taking documents and not submitting it at the concerned office ???? Is it because I wanted them to account for my submitted documents which can be misused to take another number???? How can a service provider activate the numbers without submission of documents??? So is it logical that a few days after activation you ask me for a new set of documents ???? I really feel that someone at Aircel is playing games with the customer which needs to be probed. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 25 Comments | |||
Comments
AirCell — NETWORK PROBLEM
I am the resident of Rajahmundry , recently I Portable my number through Number Portability shheme from Idea to Aircell since 2 months I giving complaints to Aircell authorities but not take any care. There is a voice break and call droping. Hence I tell the Rajahmundry People not face the same problem what I am facing. Dealer : Barani cellcom(Aircel Dealer)
Place : Madurai,Annanagar
The network complaint for the mobile no [protected] was informed to the above said dealer for the past 60 days,but there is no response taken by them,and reacting lethargically.
Kindly do the needful.
P.Muthuganesan
Mob:[protected]
Place : Madurai,Annanagar
The network complaint for the mobile no [protected] was informed to the above said dealer for the past 60 days,but there is no response taken by them,and reacting lethargically.
Kindly do the needful.
P.Muthuganesan
Mob:[protected]
Dear Customer,
We regret the inconvenience. Your complain listed 6 May 2011 has been noted and escalated to the concerned department. We shall get back to you on the same at the earliest.
We assure you that we are committed towards resolving our concern at the earliest.
Regards
Aircel Customer Service Team
We regret the inconvenience. Your complain listed 6 May 2011 has been noted and escalated to the concerned department. We shall get back to you on the same at the earliest.
We assure you that we are committed towards resolving our concern at the earliest.
Regards
Aircel Customer Service Team
Dear Customer,
We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
Dear Customer,
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
SIR AIRCEL NETWORK IS VERY PROBLEM IN GSI,BANDLAGUDA, NAGOLE,HYDERABAD-68,
SIR SO MANY TIMES IAM GIVING COMPLAINT TO AIRCEL CUSTOMER CARE BUT NOT SOLVE THE PROBLEM.WHEN IAM GOING TO OFFICE NO NETWORK IN TOTAL SOROUNDING SOME TIMES WILL COME 1 BAR OR 2BARS AND COMPLETE EMERGENCY MODE SO MANY CALLS COME FOR ME BUT OUR NETWORK IS NOT RESPONSE AND OUR SENIOR OFFICERS WILL BE COMPLAINT HOW MANY TIMES WE ARE SAYING CHANGE YOUR NETWORK GO TO OTHER NETWORK BUT OUR MOBILE NUMBER IS OLD SO IM NOT CHANGING THE NUMBER. SO KINDLY NECESSARY ACTION TO AIRCEL NETWORK . THANK YOU ,
SIR SO MANY TIMES IAM GIVING COMPLAINT TO AIRCEL CUSTOMER CARE BUT NOT SOLVE THE PROBLEM.WHEN IAM GOING TO OFFICE NO NETWORK IN TOTAL SOROUNDING SOME TIMES WILL COME 1 BAR OR 2BARS AND COMPLETE EMERGENCY MODE SO MANY CALLS COME FOR ME BUT OUR NETWORK IS NOT RESPONSE AND OUR SENIOR OFFICERS WILL BE COMPLAINT HOW MANY TIMES WE ARE SAYING CHANGE YOUR NETWORK GO TO OTHER NETWORK BUT OUR MOBILE NUMBER IS OLD SO IM NOT CHANGING THE NUMBER. SO KINDLY NECESSARY ACTION TO AIRCEL NETWORK . THANK YOU ,
am used tatadocomo. he worst of worst . maine internet recharge kiya and use kiya and he diducted my balance daily 1 rupees. I am called customer care he told daily rental for internet using. am screeming on tatadocomo [protected]
Sir
I Dr. P. Venkata Chalapathi, residing in the premises of S.V. Vedapatasala, Dharmagiri, Tirumala. I am using Aircel connection from 2 years with good signal, even some times network problem arises it was rectified by them. Recently form 15 days, I am not getting signal of Aircel in my residing place. As usual when I contact to Customer Care they are not responding properly besides saying the process of portability. As a citizen, every person has right to choose the Mobile operator who provides good signal with suitable talking tariff etc. As such, I decide to use Aircel only and I am not interested in portability. Even after talking to Appellate Authority, he is also suggesting me for portability.
In this connection, I am submitting why Aircel is playing with their customers. When I called to Appellate Authority, he is saying that due to some business and technical problem we are unable to provide the signals. In Andhra Pradesh, Aircel withdraws its signal in many districts without notice causes many people suffering with loss of signal and their balance amount also. There is no proper answer from customer care. No directions/instructions were given from their authorities to customer care people. Hence, they are telling the process of Portability to all the Aircel customers.
In my case, full signal is available at Tirumala. Dharmagiri is a place of about 3kms from Tirumala is not getting signal. When I asked the same the Aircel is not giving proper answer. I am asking the Aircel authorities is this the distance of 3kms required new tower or the Aircel is not interested to provide signal here. Today because of the high cost of living, every person chooses the less talking tariff mobile operator. Is it the mistake of me to choose the Aircel as my mobile operator?
Please find the solution in favour to avail the Aircel Signal in Dharmagiri.
I Dr. P. Venkata Chalapathi, residing in the premises of S.V. Vedapatasala, Dharmagiri, Tirumala. I am using Aircel connection from 2 years with good signal, even some times network problem arises it was rectified by them. Recently form 15 days, I am not getting signal of Aircel in my residing place. As usual when I contact to Customer Care they are not responding properly besides saying the process of portability. As a citizen, every person has right to choose the Mobile operator who provides good signal with suitable talking tariff etc. As such, I decide to use Aircel only and I am not interested in portability. Even after talking to Appellate Authority, he is also suggesting me for portability.
In this connection, I am submitting why Aircel is playing with their customers. When I called to Appellate Authority, he is saying that due to some business and technical problem we are unable to provide the signals. In Andhra Pradesh, Aircel withdraws its signal in many districts without notice causes many people suffering with loss of signal and their balance amount also. There is no proper answer from customer care. No directions/instructions were given from their authorities to customer care people. Hence, they are telling the process of Portability to all the Aircel customers.
In my case, full signal is available at Tirumala. Dharmagiri is a place of about 3kms from Tirumala is not getting signal. When I asked the same the Aircel is not giving proper answer. I am asking the Aircel authorities is this the distance of 3kms required new tower or the Aircel is not interested to provide signal here. Today because of the high cost of living, every person chooses the less talking tariff mobile operator. Is it the mistake of me to choose the Aircel as my mobile operator?
Please find the solution in favour to avail the Aircel Signal in Dharmagiri.
SIR IAM PRASHANT KUMAR I HAVE AIRCEL PREPAID NUMER [protected], I WAS COMPLIANT ON 27 JULY 2013 FOR NETWORK PROBLEM, MY COMPLIANT NUMER IS [protected], PROBLEM THAT WEEK SINGAL AT HOME AND NETWORK AUTOMETIC HIDDEN, COMPLIANT CLOSED BY AIRCEL WITOUT MY PERMISS, I CALL TO CASTAMER CENTER 121 AND 198 BUT NO CALL ATTEND. PLEASE TAKE QICK ACTION ANS SLOVE NETWORK AND GPRS PROBLEM, MY ADDRESS, NEAR BSNL OFFICE NARSHINGPURA SOJAT CIY PALI RAJASTHA N PIN 306014.
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Hello, I am customer from Khanapur Taluka.Dist: Belgaum.
I have purchased Aircell simcard from belgaum and i stay in khanapur. The problem is that their is no Aircell network in Khanapur. Its last 1 month i have got sim card, but its not in use.
So plz i want to know when your aircel network will be available in khanapur area. Plz reply... . ..