Aircel — activating service without confirming | |||
i am a aircel user name Vasu using aircel no. [protected]. i recharged my phone from a Rs25 aircel coupon. and after a day i get a sms from aircel that i have been charged for Rs15 for Mehfil-E-Time pass and i'll get alerts for next 30 days then i call to costumer care i asked them that any service is activated on my no. they said 'sir there is no services activated on your no.' But next time when i rechared of Rs25. next day i am having having balance of Rs11 then a SmS came that i have been charged Rs.7 for the next 7 days. And now i can't take it anymore when i rechare my no. they cut my balance by messaging me that you have been rechared for that Mehfil-E-time. so please take any action againgst AIRCEL. Thank you Was this information helpful? | |||
 8 Comments | |||
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sorry there is some spelling problem...hope you'll understand
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ok i'll wait for your reply. You know what i am having this problem from many months but now i can't take it anymore. so please do something
Hey its 23 may and i had put my complaint on 19 may. Are you doing something or not. Please satisfy me that next time when i rechage my number U'll not deduct money from my balance.
Dear Customer,
We deeply regret the inconvenience. However we would request you to please share with us the registered name and contact details for the mentioned Aircel number at [protected]@aircel.co.in for us to be able to carry forward your concern for a quick resolution.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We deeply regret the inconvenience. However we would request you to please share with us the registered name and contact details for the mentioned Aircel number at [protected]@aircel.co.in for us to be able to carry forward your concern for a quick resolution.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
i had done it.
now what would i do?
thanks i think now my balance is not reducting.
But may i know who will pay for my earlier balance?
But may i know who will pay for my earlier balance?
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