[Resolved]  Aircel Postpaid — High data roaming charges

Address:

Bangalore, Karnataka

Hi,
I am using Aircel postpaid from last few months and I have no issues till last month.
I was on a north Indian trip last month and everywhere I used to receive messages like you can enjoy home internet rates while roaming.

But last week when I received the bill I was shocked to see 770rs of billed amount(My plan is 198rs-3g data).

And when I called customer care they are saying like I was under tie up network in Punjab so got this much bill.

And that is not my problem and I don’t want to pay 770rs just for some kb’s data i have just browsed facebook and google maps. At least Aircel should have courtesy to inform its user regarding charges.

You people send messages like enjoy home internet rates while roaming. Why dont you send messages like you will be charged for data in this state.

Company like Aircel is charging its customer so high value even without informing is reallly rediculous. This shows other face of the company.