[Resolved]  Aircel / Postpaid — outgoing not released

Address:Hyderabad, Andhra Pradesh

DEAR SIR,
I AM RAMESHBABU PASUPULETI HAVING AIRCELPOSTPAID CONNECTION. AIRCEL CUT MY OUTGOING WITHOUT ANY INTIMATION. SO I PAID BILL ON[protected] NIGHT 11 PM . I CALLED CUSTOMER CARE AND TOLD ABOUT PAYMENT AND TOLD THEM THE TRANSACTION ID AND I REQUESTED THEM FOR RELEASING MY OUTGOING. THEY TOLD IN 4 HOURS THEY WILL RELEASE . IT IS 8 HOURS ARE OVER . STILL THEY ARE NOT RELEASED PLZ TAKE THE NECESSARY ACTION.

I AM GIVING MY TRANSACTION ACKNOWLEDGEMENT AS BELOW

AIRCEL E-Payment
Name RAMESH BABU PASUPULETI
Mobile Number/Account Number [protected]
Amount 1030.00
Payment Date & Time [protected]:13:49
Transaction ID AP[protected]
Payment Type Bill Payment


THANKS&REGARDS

RAMESHBABU PASUPULETI
MOBILE NO-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. Thank you for sharing the details. Your concern has been escalated for a resolution.

We shall get back to you on the same.

Regards
Aircel Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information