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Aircel

Aircel Prepaid — Unnecessary automatic value added service activation without intimation.

Address:Banswara, Rajasthan

Since last 6 months this comes to our notice that without any intimation they are automatically activating Value added services on my Fathers Mobile no.
When we ask them to refund the Amount they have deduced,the customer care executive is behaving rudely.

Sometime we accepted that past is fine but in future we are not interested any kind of Value added service on this no. then also they are activating as soon as they found Ample amount of balance in the account,

Please help us out.

the mobile no. is [protected].
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Comments

I was closed my Prepaid number due to this problem, After watching 1 Year. I am not using this network only due to the same problem and I was listion from so many friends like this. They have automatic give VALUE ADIDID SERVICE without asking..
Reply
"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"
Reply

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