[Resolved]  Aircel Prepaid — Aircel Offering Free Caller Tune and charging without any permission

My no is [protected] recently Aircel has taken a charge for caller tune.But I was not aware that there was caller tune in my mobile.Their customer care is saying that they have given it free of cost.But they have deducted the charge.How they can start a service in my mobile without any permission.They are not refunding the charge.
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Aug 13, 2020
Complaint marked as Resolved 
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My no is [protected] recently Aircel has taken a charge for caller tune.But I was not aware that there was caller tune in my mobile.Their customer care is saying that they have given it free of cost.But they have deducted the charge.How they can start a service in my mobile without any permission.They are not refunding the charge.
It’s weird because as far as I know the VAS related services are completely automated and cannot be activated without prior permission hope while filling the form you asked for it. If not I think you should visit the nearest Aircel store and get this sorted out with the nodal officer there….

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