[Resolved]  Aircel Prepaid — International Roaming

Dear Sir/madam

I am in Saudi Arab with aircel sim card but mobile is not showing networks.
I called customer care but they are not registering my complaint for this problem and
after listening the problem, they are dropping my calls. I sent email also but no response
from their side. This is pathetic service.
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Aug 14, 2020
Complaint marked as Resolved 
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I am in abidjan ivory cost and i hold the aircel prepaid sim but i am not getting network my no is [protected] and my email address is rafiq.[protected]@yahoo.com please solve my problem
Hai sir,
This is Mani, now i am in singapore for past 3 months and i hold my aircel sim card here. i don't have any international roaming plan. i can receive messages only (when i receive the M1 signal), but i need to receive calls also and i want to continue my number still i go back. Can u help me. my number ([protected]). mail: [protected]@gmail.com .
Hiii
This is Ataur Rahman
I have my Aircel Prepaid Sim card in Kuwait now. There is a problem that only network facility and Sms receiving services are given by the network. However I have balance in my prepaid card but call services and sms outgoing services are no abaible. I have searched International Roaming plan for Kuwait but there is not name of Kuwait in the City List. Pls give me sollution...
Aircel people are sham less -0% resolution
When I was in India unnecessary calls, mgs, comes from customers care and balance deduction every time no refund they are living on our top up's
Uneducated, manner less, shameless, dirty customer care executives are working in aircel 99.9%
I am in Maladives, I cant get the Network for Aircel. What is the problem, I am missing many friends in India. i have checked in your website that roaming is avaliable here with Wataniya. Why it is not working. Can u explain me.
Dear Sir/madam

I am in Oman ( Salalah ) with aircel sim card but mobile is not showing networks.
I want to active my number and i want to access all message and I sent email also but no response
from their side. so please short out my problem. My self Mohammad Ataur Rahman my indian mobile number +91-[protected] and my email id is [protected]@gmail.com
thanking you
Dear Sir/Ma'am,

I am using Aircel sim since 5 years, now i am in Oman. Since 1 months i
am not getting messages from my friends in India, this is my no.
[protected]. Pls solve this problem my current number is +[protected] and my Email Id. mohammad.[protected]@gmail.com
Thanking you
With regards
Mohammad Ataur Rahman
Dear Mohammad,

Kindly share alternate number or Whats-App number so that we can communicate the manual setting option.
I am also facing the same problem, I am In Ruwi Oman, whenevr i try to connect Aircel network with other Local operator In Oman like Omantel or Oredeoo Its not support at all, Now what to do I am not able to get any Network Here.

Please Aircel People Let me know what to Do??
Hi Roh_,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hi Roh_,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Dear Sir/madam

I am in Kuwait with Karnataka aircel sim card but mobile is not showing networks
My aircel no [protected] I need to activate international roaming on my number
If any queries please mail me [protected]@gmail.com on this email Id.

Thanks
Farhan
[protected]@gmail.com
Hi farhanvpsc,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi will aircel prepaid will get signal in UAE so i can call or send msg without any international roaming pack.

[protected]@gmail.com
Aircel Customer Care's response, Jan 13, 2017
Verified Support
Dear Venkatesh Sanz,

We would like to inform that you won't be able to send messages or call without any international roaming pack. You need to activate international roaming so that you can latch over Etisalat network in UAE to get services.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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