[Resolved] Aircel Prepaid — DND | |
Hi, I recently bought a Aircel Prepaid connection. I recieved so many promotional calls, SMS for Caller Tunes and their products. I raised a complaint in their customer service help desk. They are saying they are doing with PAR to TRAI regulations. I have never opted to get such type of promotional information to my number. On what basis they are calling my number even after i raised a complaint? I have even registered for DND. But they are saying that they will take 45 days time to deactivate (meaning i wont get such promotional calls after 45 days). How can they call and disturb me with these promotional calls. I opted for Aircel for my personal use and not for their promotional products. I donno why they are using my personal number for their promotional purposes. Request you take necessary action against AIRCEL. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Friend I would suggest wait until the 45 days are completed, then you would have a strong point to make. But I am sure you will not face such problems once the DND is activated. Good Luck to you.
Reply
Automatically deduction of amount from mobile for music call is not tolerable kindly finish such type of practice by company.
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