Aircel Prepaid — Enabling the unwanted services without request and deducting amount

Address:

Coimbatore, Tamil Nadu

Dear sir,

Here in my family everybody using AIRCEL prepaid. We are using Tamilnadu division AIRCEL prepaid.

The complaint is: AIRCEL is deducting the amount anonymously by enabling the unrequested services like caller tune etc., We are using this AIRCEL prepaid connection more than 5 yrs. Couple of weeks before AIRCEL has deducted the amount around Rs 135 from my brothers prepaid. As we are working at Chennai while we make a call to customer care 198 (Complaint No) it is automatically getting directed to Chennai division AIRCEL instead of connecting to Coimbatore division. We tried hundreds of time nobody responses and gives proper solution. If we call them, they used to tell this is Chennai division please call Tamilnadu AIRCEL. If we dial again it lands at Chennai AIRCEL only. Today again my Father's AIRCEL prepaid amount is deducted without his knowledge.
Kindly take this complaint against AIRCEL Fraud Cellular service provider and give us a direction to fight for the solution with them.

Thanks & Regards,
Venkatesh Babu
Engineer