Aircel Prepaid Connection — Balance deduction | |
This is 4th time AIRCEL intentional activate the dialer tune which is there theme song and deduct Rs. 104/- from my prepaid balance. although I fade up with there network, customer care, authorized outlet. Now, Decided to continue this connection with 0 balance. If any one including DOT or any government authority kingly help me I am very much thankful. Don,t expect any mail from aircel. Please help me Was this information helpful? | |
2 Comments | |
Comments
These automated services cannot be activated without the prior customer consent. One reason can be the Promo calls and messages when you respond to such calls or messages. Get your DND activated and there would be no such calls and messages from the company.
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information about the amount deduction.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in