[Resolved] Aircel Prepaid Connection — activated dialer tune & deducted amount without my request trom Mobile No [protected] | |
In my Aircel prepaid connection no [protected] Dialer Tune has been acivated on 09/02/2010. I deactivate the same by sending massage to on 5800000. But charges deducted by the company. Again the Dialer Tune has been acivated on 12/02/2010 on same connection. I deactivate the same by sending massage to on 5800000. But charges deducted by the company. Kindly advice me to what I can do to return the charges deducted and in future no one can harassed me or any user to activate the the unwanted services R N Mishra [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Hope no one else has used your phone and activated the service just to trouble you I am sure since if you have called the customer service they will look into it and do the needful at the earliest…
pls send my call details for the [protected]
These are automated services cannot be activated without the prior customer consent. Promo calls and messages can be the reason when responded. I would suggest you to activate your DND service which will block all such messages and calls
I am also have the same problem. They has activated Dialer tune on my number [protected] with out seeking my consent.Whenever I call up the Customer Care executives they are telling me either "You have activated dialer tune & nothing we can do" or "Our system is down please contact us 6 hours later".
I tried to to deactivate the dialer tune by sending a SMS to 5300003 but they have again activated Dialer tune to my Number, and each time they are deducting my balance talktime.
It seems that I have no other option but to shed the connection.
regards
Debashis
I tried to to deactivate the dialer tune by sending a SMS to 5300003 but they have again activated Dialer tune to my Number, and each time they are deducting my balance talktime.
It seems that I have no other option but to shed the connection.
regards
Debashis
Marketing calls and messages can be the reason. Get the DND service registered to get rid of these. Good luck.
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Aircel Prepaid — aircel subscribed service wihout any knowledge.
sir,i am using aircel prepaid from last few months..my mobile no.is [protected] ..in the name of my brother manoj munaula.
today morning only i got a message "u have successfully subscribed for diallertune services"and then Rs 30.deducted from my account.i am totally unware of this as i never subscribed for this service.i called customer care and they gave me the comp.no[protected] but there is no response.so i want you to plz check this problem and refund my amount.thanks